Satisfaction Guarantee:
If you are not satisfied with any ProPhysics course before the end of the first day, please notify the instructor you wish to withdraw and you will receive a full refund of all course fees paid. All training materials must remain with the instructor at the time of withdrawal.

Course Registration:
Students may register for courses online or by phone.
For online registrations, select the class / location of the desired course and complete the online form. You will be contacted for payment details.
For telephone registrations, contact our representatives at 800-835-3615
For questions, submit an email to admin@prophysics.com

Class Schedule:
The normal class day begins at 8:00 a.m. and concludes at 5:00 p.m. each day. Hours and training venue information will be communicated via email at least one week prior to the start of the class.

Fees:
The registration fee covers tuition and course materials. All other fees including parking fees, if any, are not included.

Accepted Methods of Payment:
ProPhysics accepts Visa, MasterCard, Discover, American Express, Purchase Orders and Corporate Checks. Registrations and payment is due before the start of the training event. Attendees who cannot provide payment information upon registration will be given a tentative seat in the class but risk losing their seat in the course to a paying customer.

Cancellation Policy:
Requests to change a registration must be in writing via e-mail to admin@prophysics.com or faxed to us at (919) 465-2544. Students may cancel more than 15 days from the start of the class with no penalty. If it is within 14 days of the start of the class, students can only reschedule into another similar class. ProPhysics reserves the right to cancel a course for any reason more than 14 days before the start of class.

Rescheduling:
Registrations may be rescheduled to the same course on a different date up to 7 business days before the scheduled start date without penalty. If a student reschedules fewer than 7 business days before the class, or reschedules for a second time, the entire original course fee will be forfeited. An additional course fee will be required for the new registration.

Substitutions:
Substitutions are permitted prior to the start of the class. All substitutions must be submitted in writing to admin@prophysics.com or faxed to us at (919) 465-2544 prior to the start of class.

Withdrawals:
Students may withdraw a registration up to 15 business days before the scheduled start date of the class without penalty by submitting a written notice via email to admin@prophysics.com or faxed to us at
(919) 465-2544. All registration fees are forfeited if students withdraw fewer than 15 business days before the class - at that time students must reschedule.

No Shows:
Failure to attend without written notice prior to the start date of the course will be considered a "no show" and will result in forfeiture of the full course. ProPhysics, at its own discretion may allow a no show student to re-sit another session of the same or lower priced course.



 

 

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